Welcome to Monarch!

We are always looking for exceptional partners! Under the limited agreement, no new business can be placed but the agreement gives us the opportunity to know each other better and determine if it’s a good fit for both of us.

We offer a competitive commission structure that exceeds the current commission paid by Citizens.

No action is required by the insured.

Although we always recommend a comprehensive review of coverage and needs, the insured will not be required to purchase flood.

Your agreement will come directly from DocuSign. DocuSign is a third-party tool we use. It allows you to securely sign and return documents. The DocuSign agreement will come from a strange-looking email: DocuSign NA4 System dse_NA4@docusign.net

Since the email is unique (dse_NA4@docusign.net) and may not be in your contacts, it may be in your junk or spam folder.

To review, click the YELLOW “Review Documents” button.

 After you click the review button, the agreement will appear. A blue pop-up will appear at the top of the document. Please click the box that says, “I agree to use electronic records and signatures and then click the YELLOW “continue” button. Once you select continue, a box will appear saying start. Click the start button.

You can modify/correct the address listed at the top of the document. After you make any necessary changes, they populate into the agreement automatically.

Keep scrolling to the last page of the agreement document. Here you’ll find the signature page. There will be a few boxes to fill out and supply your signature.

Once you complete filling out the signature page, a YELLOW FINISH button will appear in the upper left-hand corner of the document. Click on the finish button – and you’re done! You will also receive a finished message, and you will also receive an email with the completed documents.

Rather than clicking the finish button, select the other actions drop-down right next to it. Here, click “Assign to someone else.” Enter the “Authorized Agents Name”, “Email address”, and a message for the recipient. Next, click assign.

The initial step is to sign the agreement. Then, on 6/20/2023, Monarch assumes liability for the selected policies.

You will continue to receive service for these policies from Citizens until they renew onto  Monarch’s paper. Before renewal, you can access the Citizens Policy Center to service these policies. About 45 days before renewal, we will send renewal documents to both agents and insured parties. Once the policy renews, you can make any necessary changes or updates to your coverage on Monarch’s agency portal. (You will not need to access the agency portal until the policy renewal documents are issued.)

Agents with existing credentials to Monarch’s agent portal will utilize their existing credentials to service the assumed policies. Agents that do not have existing credentials will be provided credentials at least 45 days prior to the insured’s renewal date.